Database Coordinator
Position Purpose:
This position is an integral part of the daily functions of the Fargo-Moorhead Area Foundation. The incumbent is the database “power user” and in-house expert with a special emphasis on entering and extracting data, maintaining records, to include gift entry, grant and scholarship entry, accounts payable, and producing reports for multiple users. The incumbent is responsible for applying best practices in using the system and periodically updating team members on new procedures to efficiently and accurately accomplish tasks in the database to support Foundation goals.
Knowledge, Skills, and Abilities:
Knowledge:
- Significant communication skills are required to interface with internal and external contacts and to work as part of a team to fulfill the mission of the organization. Analytical ability is required to solve daily issues. Knowledge of database management. Knowledge of bookkeeping principles. Strong communication skills, both written and oral, with exceptional attention to detail and data verification. Work cooperatively and effectively with others in the organization.
Education & Experience:
- Bachelor’s degree in computer science, MIS, or business administration preferred.
- At least three years experience in nonprofit database management preferred.
Skills & Abilities:
- Detailed knowledge of database functions including query, import, export, reporting and mail. Proficiency in Microsoft Word, Excel, and database software applications. Ability to work with a high level of professional and personal integrity. Ability to maintain confidential donor, client, and volunteer information. Ability to effectively organize and balance workload schedule.
Essential Skills:
- Excellent professional communication skills
- Excellent technical and computer skills
- Self-starter who can visualize an end goal and guide projects through to completion
- Strong attention to detail
- Ability to manage multiple tasks and projects simultaneously
- Sound decision making skills
- Practical usage of English language (written and spoken)
Essential Job Functions:
- Ensure accurate data collection and data integrity through regular reviews of donor records and fields.
- Maintain and extract detailed reports and data in a timely manner regarding donors, events, volunteers and clients through Community Suite.
- Gift entry and implementation of the gift acknowledgement process in a timely manner with the highest level of accuracy (including preparation of letters, securing proper signatures, and electronically filing).
- Identify, remove, resolve and integrate conflicting or duplicate records.
- Maintain and correct all demographic and personal data.
- Proactively engage in training and apply best practices and innovations in the donor database to the benefit of the team and fundraising goals.
- Perform other duties as assigned by Foundation staff.
- Use batch processing to produce reports.
- Generate weekly and monthly donor reports.
- Generate monthly KPI data reports.
- Provide data support for major gift and planned gift efforts as requested.
- Maintain fund holder and donor records in hard copy and electronic form
- Assure that files are complete and in compliance with national standards.