Customer Service Professional
Staffing Partners
Bloomington, MN
Full-time
Call Center / Customer Service
Posted on October 19, 2018
Are you an experienced Customer Service professional seeking a new and exciting opportunity? Do you enjoy interacting with customers over the phone? If so, Staffing Partners has a great opportunity for you. One of our clients is looking for an exceptional Customer Service Representative in the west metro! This is a direct opportunity paying $16 to $18 per hour. This position provides some flexibility as well as wonderful opportunity for growth.
Duties:
- Takes incoming calls and escalates as needed.
- Interacts with customers via phone and fields any questions regarding products, billing, or service.
- Understands a software system to create work order tickets and billing.
- Assists the customer by getting problems or issues resolved with follow up calls.
- Report customer feedback to supervisors.
- Provides support for the field with purchase orders, directions, or finishing data input.
Preferred Requirements:
- High School Diploma or equivalent.
- Customer service experience (preferably in a call center environment or over the phone).
- Ability to take direction and work with little supervision.
- Ability to multitask.
- Professional demeanor.
- Experience with MS Office products.