Information Technology Specialist

Under general supervision, assists Information Technology Analysts and Senior Information Technology Analysts by performing the more routine support related to troubleshooting and resolving technical operational issues in assigned functional technology areas such as helpdesk, network, database, web maintenance, applications, electronic form development and print operations. 

Positions in this entry and journey level classification are responsible for providing specialized support at levels that are not enterprise in nature but are less complex from than those performed at the analyst level. Incumbents at this level assist and provide routine support in assigned functional areas, such as helpdesk, network, database, application, web, electronic form development, print operations, and assist with management and administrative duties. This class is distinguished from the higher-level Information Technology Analyst series in that Information Technology Analysts design, recommend, and build information systems at an enterprise level.