SPS Process Improvement Manager -

University of Connecticut   Storrs, CT   Full-time     Management
Posted on January 22, 2024
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The Office of the Vice President for Research (OVPR) is competitively recruiting talented grants and contracts/sponsored project professionals to join our growing research administration team. Sponsored Program Services (SPS) is responsible for administering a portfolio of $375M in annually awarded funding across all UConn campuses and UConn Health. We are a top-ranked public research university and land grant institution, rurally situated in the “Quiet Corner” of Northeast Connecticut.

We invite applications for the open position of Manager of Post-Award Business Operations (Grants and Contracts Manager). Under the direction of the Director of Post Award administration, this position will manage a team of professional staff to propose, implement, and oversee business operations for all Post-Award systems and processes, gaining more efficiency for compliance with University and sponsor regulations.


  • Manages and safeguards sponsored program funds by providing day-to-day guidance and supervision to a team of financial and functional analyst professionals.
  • Provides leadership and management of all Post-Award projects, assesses needs for the project, establishes internal project goals and parameters, and creates plans and ensures their implementation.
  • Evaluates and recommends new strategies and outlines priorities.
  • Collaborates across teams to achieve assigned tasks and meet SPS goals.
  • Oversees the planning and implementation of work across Post-Award, including efforts with all connected units across the University.
  • Oversees the work of assigned personnel, including assigning and reviewing work, providing mentorship, professional development, and training for direct reports and the team.
  • Works with and advises faculty and administrators to support their needs.
  • Serves as a resource to staff and faculty relating to policies, procedures, compliance, and initiatives.
  • Leads the establishing and updating of office policies, procedures, processes, and initiatives.
  • Works closely with SPS leadership on responses to auditors, gathers and provides supporting reports/documentation to facilitate the reviews.
  • Provides onboarding and training of staff.
  • Performs related work as required.


  1. Bachelor’s degree and six years of related experience. At least one of these years of experience must be overseeing large projects, or at least two years in a supervisory capacity over a small unit.
  2. Experience working in higher education research administration.
  3. Reputation for proactively identifying problems and resolving conflicts, or independently facilitating satisfactory resolutions, requiring tact, skill, and diplomacy.
  4. Excellent organizational and time-management skills.


  1. Ability to collaborate with constituents at other higher educational workplaces to ensure best practices are established.
  2. Excellent customer service skills with demonstrated ability to triage and de-escalate difficult issues.
  3. Familiarity with and working knowledge of Kuali Financial Systems, InfoEd, and grant sponsors portals.


This is a full-time, permanent position. With the expectation to travel on-site as needed, remote work modalities may be considered in accordance with the University's Alternate Work Arrangements policy and authorization. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/benefits-beyond-pay/. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).


Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #498100 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on February 14, 2024. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.